These belong in the beta subreddits listed below. Rude Rude Rude I'm not coming back here And I'm switching from having and iPhone I've been using Apple products for almost 15 years. Will spend my money elsewhere. Now that you've been and see how the system works, next time a day or so before you plan on going to the Apple store and make your appointment for a time that is convenient for you. For mobile support, the process is the exact same as the Genius Bar, except for where your appointment takes place. She was not looking at me, did not introduce her self, and there was a point in my conversation where I literally stopped talking just to see if she was paying attention, and she didn't even notice for five seconds.
You can call us on our toll-free number 1-888-278 1960. Like your own living room! This will result in a page listing your products; choose your product and follow the prompts from there. Find an Apple Store near you to shop for Mac, iPhone, iPad, Apple Watch, and more. Another possibility is that you will receive a replacement device, in which case you would want your data transferred. Bilal Matarieh was arrested Monday and charged with felony burglary. If we start to get behind in my opinion it really is because we are trying to give the best experience possible to a customer who either has a really tough issue or may be unprepared to see us. My appointment time came and went, and about 5 minutes later I had to leave to get back to work.
Sign up for free workshops and events or visit the Genius Bar for free support. I don't think that trumps an appointment but I feel like if you're there, they work you in within a half hr or so. During these, we share the latest procedures, watch videos from corporate and jist discuss what's going on in our store. The store was not crowded at all, but it seemed like there was only one guy helping out of probably 15-20? Apple mobile products commonly come with a one year warranty that covers defects in the product itself, and 90 days of complimentary AppleCare phone support. It's understandable to be upset when your phone is broken, but yelling obscenities at an employee won't increase your chances of them being empathetic to your cause. If your phone fell in the toilet, put it in a goddamn ziplock and tell us it's a toilet phone. This is where you're repairing any checked in computers.
It's a shame that a company that was so innovative handles all of this in the crappiest way possible. . This is only the first step the process, as I intend to take it further than a Yelp review. I'm sure it varies by store though, but for what it's worth, the stores I've been to in south Florida and the Chicago area have given me great service. These areas are cleaned and sanitized daily but, still, kids can be disgusting. I'd love waiting 15 minutes for a walk-in, or even for an actual appointment.
A Divvy Bike Stop is available outside the store location. Michigan Ave and the Chicago River. Some people may be skeptical about having their problem history tracked in this way, but it should only help expedite the problem-solving process. You can find much more information about your privacy choices in. If you have a device that is just a few days out of warranty, it is feasible to get a free replacement, but again, not in their policy. There are two types of employees in the Red Zone, specialists and experts. The last one is Repair Time.
Not damaged, not near water or sun, in a cool hotel room and it just crapped out and ceased working. Was very nice but said he was a manager and would send a salesperson over who would be able to assist me. The staff is rude no integrity have a lack of urgency no compassion or concern about you. Whether you are a business customer or a regular consumer, the ultimate thing to remember about the Genius Bar is the fact that it is a place to get technical support, not training. If you just have some questions, the Genius will be happy to answer them. Stainless steel and bright lights frame modern furniture and a deluge of screens.
Set an appointment with the Genious Bar at Ross Park Mall in Pittsburgh, as recommended by your website. Apple Genius Bar Appointment 1-888-528-4888 One of the biggest tech giants of the world, Apple has brought forward iconic products that have always been leaps and bounds ahead of its competitors. They can take cash, but you will need to walk to a cash drawer with the employee to get change. Note: You can only make an in-person appointment for hardware support. Why bother paying for service? If you don't feel like purchasing One to One, or you just need more general help getting started, most Apple Retail Stores offer free workshops that go over the basics and help you get started. It wouldn't take long until you would get it unlocked.
This is why people pay a premium for Apple products. You can speak to the employee s standing in front of the Genius Bar, usually distinguished by the green Smart Cover on the iPad they are holding. I was not seen for another 45 minutes. We may approve your post if it is a high-level issue that can't be found through searches, or if it affects a large amount of people. You can also set up an appointment online using your Mac or any other device with an Internet connection.